Privacy Policy

• We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
• We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
• We will not e-mail you in the future unless you have given us your consent.
• We will give you the chance to refuse any marketing email from us or from another trader in the future.
• The type of information we will collect about you includes:

1.Your Name

2.Address

3.Phone Number

4.Email Address

• We will never collect sensitive information about you without your explicit consent.
• The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
• The personal information which we hold will be held securely in accordance with our internal security policy and the law.
• We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
• If you have any questions/comments about privacy, you should contact us.

Disclaimer Policy

1. The cakes shown on website are indicative. We do our best to give better result than shown. It may be possible that website actual design would vary due to different chefs working on the same design and for other reasons beyond our control.

2. There is no return policy, once order placed and received by the customer, guardian, security guard, reception cannot be returned back at what so ever may be the condition.

3. To change the delivery address or delivery date, you have to call us or mail us before 24 hrs of time slot starts.

4. We are not responsible for non delivery of item caused due to natural calamities (fire, earthquake, strike, rains, floods, delivery vehicle failure, accidents etc.)

5. If the recipient is not there at his delivery address then the order will be delivered to neighbor or security guard. Still, if nobody is there to take a delivery then it would be considered as delivered. There will be no second attempt to deliver this order.

6. The owners of the site retains the right to refuse any order unconditionally.

7. All claims are subject to the jurisdiction of local Mumbai Court only in India.

8. Cancellation charges & refunds:
The following cancellation charges apply for orders cancelled for any reason whatsover including Bandhs, Natural Calamities etc.
1. For cancellations on the same date of the order : 100% of the advance amount.
2. For cancellations a day before the date of the order : 50% of the advance amount.
3. For cancellations 2 days or more prior the date of order : Full refund after deducting service charges of 5%.

TERMS CONDITIONS

1. The cakes shown on website are indicative. We do our best to give better result than shown. It may be possible that website actual design would vary due to different chefs working on the same design and for other reasons beyond our control.

2. There is no return policy, once order placed and received by the customer, guardian, security guard, reception cannot be returned back at what so ever may be the condition.

3. To change the delivery address or delivery date, you have to call us or mail us before 24 hrs of time slot starts.

4. We are not responsible for non delivery of item caused due to natural calamities (fire, earthquake, strike, rains, floods, delivery vehicle failure, accidents etc.)

5. If the recipient is not there at his delivery address then the order will be delivered to neighbor or security guard. Still, if nobody is there to take a delivery then it would be considered as delivered. There will be no second attempt to deliver this order.

6. The owners of the site retains the right to refuse any order unconditionally.

7. All claims are subject to the jurisdiction of local Mumbai Court only in India.

8 Cancellation charges & refunds:

The following cancellation charges apply for orders cancelled for any reason whatsover including Bandhs, Natural Calamities etc.

1.For cancellations on the same date of the order : 100% of the advance amount.

2.For cancellations a day before the date of the order : 50% of the advance amount.

3.For cancellations 2 days or more prior the date of order : Full refund after deducting service charges of 5%.

9. Delivery Policy
Delivery will be on the same day as specified by the customer but subject to availability. Also, we have a minimum billing policy for delivery as per the area in Mumbai. Deliveries are taken on first come first serve basis and we have a right to refuse delivery once the delivery schedule gets full for specified day.